Frequently Asked Questions
You can personalize your PIN by calling 1-877-265-9594. This service is free of charge. If you need your PIN reset call 602-252-6831.
Renewal cards are automatically sent out the month before they are set to expire (i.e. if expiration date is 12/15, renewal card is sent in November).
Renewal cards are automatically sent out the month they are set to expire (i.e. if expiration date is 12/15, renewal card is sent the first week of December).
During business hours, please call 602-252-6831 (Monday–Friday) During non-business hours, please call 1-800-528-2273 (Saturday and Sunday).
Please call 1-800-422-4757 at any time.
Please call 602-252-6831.
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